The other day someone asked me how to do we collect a refund from an employee to whom we have made an advance payment (prepayment). There are a couple of approaches that can be used. The same approach applies to refund from suppliers as well.
Approach 1: Invoice to retire the prepayment and then Debit Memo for refund.
Step1: Create a standard invoice and apply the remaining amount of prepayment to it.
Step2: Then enter a debit memo and pay it with a Refund payment in the Payments window.The result will be that the outstanding prepayment / advance made is no longer there as this is matched to the invoice and the refund that is collected from the employee is matched to a Debit Memo in AP so that the refund is also recorded in Oracle. However, one needs to ensure that the expense account that you use in the invoice to retire the prepayment and Debit Memo for the refund is the same account.
Approach 2: Create an invoice to retire the prepayment to an amount equal to the refund. This approach to handle this scenario is pretty straight forward.
Step1: Create a standard invoice equal to the refund amount and apply the outstanding amount of prepayment to it.
Approach 3:If the employee is a salesperson or someone who would incur employee expenses regularly, then in that case the easist option would be to leave the advance / prepayment amount as-is and match it to the expense the person incurs next time around.